Friday, December 27, 2013

How to Navigate Unfamiliar Employee Benefit Websites

Nothing is more frustrating than looking up a password for a website that I haven’t been to in a few months. Once I get in, which isn’t a given, then I have to remind myself what I'm suppose to do or not do in order to have a successful outcome. And for some folks that describes their interaction with our COBRA website. So what to do?  

What if we recorded videos that our clients could click on and watch. They could see how to interact with the system and do what they need to do. Well, guess what? That is exactly what we've done. Please visit our website: abgncs.com/Watch and click on any of our tutorials.

Also, if you forget your password just call our COBRA department and we will help you with that! Oh, and you don’t need a password to just watch the videos!

The Author: Julie Dickens
COBRA Account Coordinator
jdickens@abg-mn.com